Worldwide Shipping Information
At Sea Palm, we offer reliable and secure worldwide shipping from Dubai. All orders are carefully prepared and dispatched with attention to detail. Once your order has been shipped, you will receive a tracking number via email.
| COUNTRY | METHOD | TIME | COST |
| United Arab Emirates | Express | 1 - 2 business days | AED 25 (Free delivery on orders over AED 800) |
| GCC (Kuwait, Qatar, Saudi Arabia, Bahrain, Oman) | Express | 2 - 4 business days | AED 50 |
| Europe | Standard | 4 to 7 business days | €12 |
| Express | 2 to 4 business days | €25 | |
| United States | Standard | 5 to 8 business days | $12 |
| Express | 3 to 5 business days | $25 | |
| Rest of the world | Standard | 6 to 10 business days | $15 |
| Express | 3 to 6 business days | $30 |
Please Note
- All delivery times are estimates and may vary depending on destination and customs processing
- Orders are not processed on weekends or public holidays
- Customers are responsible for any customs duties or import taxes that may apply in their country
- We do not ship to PO box addresses
Restricted / Excluded Destinations
Some locations may have shipping limitations due to courier restrictions. If your country is unavailable at checkout, please contact us directly and we will assist you.
Dispatch Time
We aim to dispatch all orders within 24–48 hours (Mon–Fri). During high-demand periods, public holidays, or sales, please allow extra time for processing.
Delivery Information
All parcels are sent via trusted couriers. A signature may be required upon delivery. If unavailable, you may receive a redelivery notification or collection instructions.
Order Tracking
Once your order is shipped, you'll receive a tracking code via email. Please check your spam/junk folder if you haven't received it within 48 hours.
Duties & Taxes
International customers are responsible for any customs duties or taxes applicable in their country. If charges are refused and the parcel is returned, all return costs will be deducted from any eligible store credit.
Pre-Orders
If your order includes a pre-order item, the full order will ship once all items are in stock. For faster delivery of available products, we recommend placing separate orders.
Return to Sender
Undeliverable orders will be automatically refunded as a store credit (excluding shipping). Please ensure your address details are correct when placing your order.
Delays & Lost Parcels
Sea Palm is not responsible for delivery delays, customs holds, or lost/stolen parcels confirmed as delivered via tracking.
Contact Us
For assistance, please contact our customer care team at:
📩 help@seapalm.co
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